Privacy Protocol
SIYBR Privacy Policy – How We Collect, Use, and Protect Your Personal Data
This Privacy Protocol is the official SIYBR Privacy Policy for our Shopify-powered store. It explains, in clear and practical terms, what personal information we collect, why we collect it, how it is processed, who it may be shared with, how long it is retained, and what rights you have under modern data protection standards (such as GDPR-style access and deletion rights or similar local laws). If you are a customer searching for how SIYBR uses your data in connection with breakup recovery products, this document is your primary reference.
For a high-level overview of Shopify’s own privacy practices and infrastructure, you can also review the Shopify Privacy Policy, which governs how the platform itself processes data as part of providing ecommerce services.
SIYBR operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). SIYBR is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.
01. Personal Information We Collect
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you. We may collect or process the following categories depending on how you interact with the Services:
- Contact Details: Name, address, billing address, shipping address, phone number, and email.
- Financial Info: Credit/debit card numbers, transaction details, and payment confirmation.
- Account Data: Username, password, security questions, and preferences.
- Transaction History: Items viewed, cart contents, purchases, returns, and cancellations.
- Communications: Content of customer support inquiries and emails.
- Device Data: Browser type, IP address, time zone, and unique identifiers.
- Usage Data: How and when you navigate the Services.
This type of information is standard for modern ecommerce platforms. It allows us to: verify that orders are legitimate, ship products to the correct address, detect fraud attempts, and understand how our store is performing across regions and devices.
02. Sources of Information
- Directly from you: When you create an account or purchase.
- Automatically: via Cookies and similar technologies when you browse.
- Third Parties: From Shopify, service providers, and partners.
Cookies and similar tracking technologies are used primarily for core functionality (such as keeping items in your cart), performance measurement, and—if you consent—for personalized marketing. You can typically manage cookie preferences through your browser settings or device-level privacy controls.
03. Usage Protocols
We utilize your data for the following operational purposes:
- Service Fulfillment: Processing payments, shipping orders, and managing accounts.
- Marketing: Sending promotional communications (email/SMS) based on your activity.
- Security: Fraud detection, account authentication, and public safety protection.
- Support: Responding to inquiries and maintaining business relationships.
- Legal Compliance: Responding to lawful requests and enforcing our terms.
04. Disclosure to Third Parties
We may disclose information under strict conditions to:
- Shopify & Vendors: For IT, payment processing, fulfillment, and shipping.
- Marketing Partners: To provide personalized advertising (subject to your opt-out rights).
- Legal Authorities: To comply with subpoenas, warrants, or other legal obligations.
- Corporate Affiliates: Within our business group or during mergers/acquisitions.
05. Relationship with Shopify
Our Services are hosted by Shopify. Data you submit is transmitted to and stored by Shopify servers, which may be located internationally. Shopify uses this data to power our store and improve their platform services. For details, refer to the Shopify Consumer Privacy Policy.
06. Your Rights & Choices
Depending on your jurisdiction, you may hold the following rights:
- Right to Access / Know your data.
- Right to Delete your data.
- Right to Correct inaccurate data.
- Right to Opt-out of Targeted Advertising.
To exercise these rights, or to manage communication preferences, please contact us below. We do not discriminate against users for exercising privacy rights.
If you are located in the EEA, UK, or a region with GDPR-style laws, your rights may include additional protections such as data portability and the right to object to certain types of processing. If you are located in the United States, state-level laws (for example, in California, Colorado, or Virginia) may grant you rights to opt out of targeted advertising or the sale of personal information. We aim to honor reasonable, verifiable requests regardless of where you are based, within the limits of applicable law.
07. Security & Retention
While we implement robust security measures, no digital transmission is 100% secure. Avoid sending sensitive info via unencrypted channels. We retain data only as long as necessary for account maintenance, legal compliance, or dispute resolution.
08. International Transfers
Your data may be processed outside your country of residence. For transfers out of the EEA/UK, we rely on Standard Contractual Clauses or equivalent mechanisms to ensure data protection.
09. Quick Summary: Key Questions
For convenience, here is a short operational overview of the most common privacy questions we receive:
- What do you collect? Basic identity, contact, payment, device, and usage data needed to run a secure ecommerce store.
- Why do you collect it? To process orders, prevent fraud, keep the store functional, analyze performance, and send relevant communication (where permitted).
- Who sees my data? SIYBR, Shopify, vetted vendors, and—only when required—legal authorities or regulators.
- How can I control it? By contacting us to access, delete, or correct your data, or to adjust marketing preferences.
- How long do you keep it? Only as long as necessary for operations, legal obligations, or dispute handling, after which it is deleted or anonymized wherever feasible.
Contact Protocol
For privacy inquiries, complaints, or rights requests:
EMAIL truelivinglzp@gmail.com HQ Room 911, Unit 13B, Yijian Apartment, Bantian St,Longgang District, Shenzhen, CN 518129