Data Deletion Request | SIYBR

SIYBR Data Deletion & Account Removal Request

Effective date: January 1, 2026
siybr.com is operated by Dongguan Zhuoshang Trading Co., Ltd. This page explains how to request deletion of your personal data and/or your SIYBR customer account, including data associated with Facebook Login (Meta).

1) What you can request

  1. Account deletion — remove your SIYBR customer account access.
  2. Personal data deletion — delete personal data we hold about you, where legally permissible.
  3. Data access / export — receive a copy of the personal data we hold, where applicable.
  4. Correction — fix inaccurate account information.

If you only want to stop receiving marketing emails, you can use the unsubscribe link in any SIYBR email.

2) How to request deletion (the fastest method)

Email: support@siybr.com
Subject line (recommended): Data Deletion Request – SIYBR

In your email, include:

  • The email address used on SIYBR (or the Facebook account email if you used Facebook Login)
  • Your request type: account deletion / personal data deletion / access or export / correction
  • (Optional but helpful) Your most recent order number, if applicable
  • If you used Facebook Login, mention “Facebook Login” so we can locate the right identifier

To protect your privacy, we may ask you to verify ownership of the account before processing.

3) Processing timeline

We typically respond within 7 business days and complete deletion requests within 30 days, unless we need more time due to legal, security, or operational requirements. If additional verification is required, timelines may extend until verification is completed.

4) What data may be deleted

  • Customer account profile information (name, email, phone, addresses)
  • Saved preferences and account settings
  • Customer support communications (where feasible)
  • Technical identifiers used for login (for example, a Facebook Login user identifier)
  • Marketing subscription data (email/SMS opt-in records)

If you used Facebook Login, the data we receive is typically limited to basic profile information permitted by Meta (for example, public profile and email), depending on what you approved during login.

5) What we may retain (and why)

Even after deletion, we may retain certain information only when necessary for legitimate business purposes and legal compliance, such as:

  • Order and transaction records (for accounting, fraud prevention, chargebacks)
  • Tax and invoicing records (to meet legal retention obligations)
  • Security logs (to prevent and detect abuse, fraud, or unauthorized access)
  • Warranty or dispute records (if relevant to an open claim)

Where possible, retained data is minimized, restricted, and stored only for the required retention period.

6) If you used Facebook Login (Meta): additional options

  • Go to Facebook → Settings & privacy → Settings
  • Navigate to Apps and Websites
  • Find SIYBR and choose Remove

Removing access through Facebook helps disconnect future login access. If you also want SIYBR to delete data we hold, please still send the email request described above so we can complete the deletion on our side.

7) Confirmation of deletion

Once your request is completed, we will confirm via email that your SIYBR account has been deleted or disabled, that your personal data has been deleted or anonymized where applicable, and that any data that must be retained (e.g., tax or transaction records) has been limited to what is legally required.

8) Contact

Email: support@siybr.com
Business name: Dongguan Zhuoshang Trading Co., Ltd. (brand: SIYBR — Success Is Your Best Revenge)
Address: Room 101, No. 210 Huanglong Street, Wanjiang Subdistrict, Dongguan City, Guangdong Province, China
Website: https://www.siybr.com

9) FAQ (for quick answers)

Q1: Can I delete my account without deleting order history?
Yes. In many cases we can delete/disable account access while retaining minimal transaction records required for legal compliance.

Q2: How do you verify it’s really me?
We may ask you to respond from the email tied to the account, or provide limited order verification (such as an order number). This prevents unauthorized deletion requests.

Q3: What if I can’t access my email anymore?
Contact us and explain the situation. We will provide a secure verification alternative where possible.

Q4: Do you sell my personal data?
SIYBR does not sell personal data. We use data to operate the store, fulfill orders, provide support, and (if you opt in) send marketing updates.

Q5: Does removing the app in Facebook delete my SIYBR data automatically?
Not always. Removing it stops future access, but SIYBR may still retain order/transaction records. If you want deletion on our side, send the email request.